The successful candidate will be responsible for managing the day-to-day operations of the retail bar, the tills, including overseeing staff and ensuring that all guests receive exceptional service.
Position Purpose
We are currently seeking a team leader to join our team at premium venues and event spaces in and around London. The successful candidate will be responsible for managing the day-to-day operations of the retail bar, including overseeing staff and ensuring that all guests receive exceptional service.
The successful candidate will have experience in managing retail bars at Hotels, Stadiums and Racecourses and will be able to work at venues such as Wembley Stadium, Twickenham Stadium, Harlequins, Orbit Live, Ascot Racecourse, The Rosewood Hotel, St Pancras Hotel, Alexandra Palace and more.
We offer competitive pay and a dynamic work environment that is always changing and exciting.
Apply today and take the first step in your career with BIA People!
Key Responsibilities:
- Oversee the operations of the retail bar including managing staff, inventory and customer service.
- Ensure that all guests receive prompt and efficient service and that their needs are met.
- Adhere to any guest and manager requests quickly and efficiently.
- Maintain a clean and organised work environment.
- Ensure that all staff are well-trained and able to perform their duties to the best of their ability.
- Strong leadership and management skills
- Experience working at a bar
- Excellent communication and customer service skills
- Strong attention to detail
- Ability to multitask and work well under pressure
- Ability to work flexible hours inclusive of evenings and weekends
- Must be able to commute to and from the Wembley area
Required:
- CHALLENGE 25
- TILL EXPERIENCE/ABILITY TO LEARN AND BE TRAINED ON THE DAY
- KNOW HOW TO POUR A PINT
- WINE KNOWLEDGE
- MEASURES OF SPIRITS AND WINES
Part-time hours: 10 - 20 per week
Salary: £13.00-£14.00 per hour
Schedule:
- Holidays
- Weekend availability
- Wembley: reliably commute or plan to relocate before starting work (required)
- Bar management: 2 years (required)
- Hospitality: 1 year (required)
- Bartending: 1 year (required)
- United Kingdom (required)
Reference ID: VS-Wembley-TL