Livestock Clerk

Weekend Livestock Import/customer service Clerk

Based close to Heathrow Terminal 4.  Permanent job.  Training will be given.

Job Description

• Liaising with anxious pet owners face to face and by Phone/email

• Effect customs clearance on Sequoia - 95% pets but also commercial shipments 

• Liaising with authorities such as DEFRA and HARC staff with regard to paperwork as well as HMRC and airlines

• Collect payments

• Resolve any irregularities 

• Update files on Boxtop 

• Shift 40 hour week to cover weekend Fri Sat Sun Mon roughly 8-6/9-7 Fri Sat Sun and Mon is a late shift 3pm until 1am but this should be flexible according to arrivals

Person Specification

Essential

• Driving license

• Excellent communicator

• Strong attention to detail

• Animal lover

• Ability to prioritise 

• Work well independently

• The candidate would need to be able to speak English well. 

• To be computer literate (use emails / word / Excel) 

 

This position requires someone who is quite confident in themselves as the weekend part of the shift is for the most part, a lone affair. However full training will be given, they will be accompanied until the desired competency is reached and they will have a dedicated team willing to support at any time. Friendly and approachable - this position in particular is very customer facing, often with private individuals. 

Salary around the £20,000 to £22,000 mark