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Livestock Clerk

  • Location

    Heathrow

  • Sector:

    Driving and Industrial

  • Job type:

    Permanent

  • Salary:

    £20,000pa - £22,000pa

  • Contact:

    Afi Webber

  • Contact email:

    afi.webber@class1personnel.com

  • Published:

    4 months ago

  • Duration:

    Ongoing

  • Expiry date:

    2019-10-26

  • Startdate:

    ASAP

  • Consultant:

    #

Weekend Livestock Import/customer service Clerk
Based close to Heathrow Terminal 4.  Permanent job.  Training will be given.
Job Description
• Liaising with anxious pet owners face to face and by Phone/email
• Effect customs clearance on Sequoia - 95% pets but also commercial shipments 
• Liaising with authorities such as DEFRA and HARC staff with regard to paperwork as well as HMRC and airlines
• Collect payments
• Resolve any irregularities 
• Update files on Boxtop 
• Shift 40 hour week to cover weekend Fri Sat Sun Mon roughly 8-6/9-7 Fri Sat Sun and Mon is a late shift 3pm until 1am but this should be flexible according to arrivals
Person Specification
Essential
• Driving license
• Excellent communicator
• Strong attention to detail
• Animal lover
• Ability to prioritise 
• Work well independently
• The candidate would need to be able to speak English well. 
• To be computer literate (use emails / word / Excel) 
 
This position requires someone who is quite confident in themselves as the weekend part of the shift is for the most part, a lone affair. However full training will be given, they will be accompanied until the desired competency is reached and they will have a dedicated team willing to support at any time. Friendly and approachable - this position in particular is very customer facing, often with private individuals. 
Salary around the £20,000 to £22,000 mark
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