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Customer Advisor

  • Location

    Hounslow

  • Sector:

    Facilities Management

  • Job type:

    Permanent

  • Salary:

    £20000 - £22000 per annum, Benefits: Holiday Pay

  • Contact:

    Hardeev Reehal

  • Contact email:

    hardeev@class1personnel.com

  • Contact phone:

    020 8570 1514

  • Job ref:

    HR-106

  • Published:

    2 months ago

  • Expiry date:

    2022-10-14

  • Startdate:

    2022-09-29

  • Consultant:

    ConsultantDrop

We're looking for Customer Advisors to work for our client based in Hounslow.
If you can demonstrate good attention to detail skills, then you could be exactly what they're looking for.
Please note: In this position you'll be working for one of th UK's prominant debt managment companies helping people to manage their debt and come to an agreement between the creditor and debtor .
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The Role:
We are one of the UK's leading specialists, debt recovery agencies with a proven reputation for delivering an exceptional service. We find amicable solutions which are fair to both our clients and customers. We work within the banking and financial services sectors.

We’re recruiting for Customer Advisors to join our team. If successful you will be responsible for the recovery of debt by liaising with customers over the telephone to reach an amicable resolution that is both fair to the customer and our client.
To achieve this you will need to have excellent questioning, and listening skills to understand the customer’s circumstances. It will be your job to assess each customer’s affordability to reach a fair outcome.
As you will be liaising directly with our customers you will be the voice of our business and you will be professional, understanding and ethical with a desire to maintain the highest standards.
A high level of common sense is essential as you will be dealing with potentially difficult and challenging situations.
The preferred candidate will have previous telephone experience in a similar role or have transferable skills from a customer service role. However previous collections experience isn’t essential and full training is provided.
You must be eligible to work in the UK and will be subject to a satisfactory DBS and Credit Check.


The Candidate:
To be considered for the customer advisor role you'll need to be able to demonstrate good attention to detail skills.
The ideal person for the role will be the following:
- Hard working
- Good communication skills
- Keen and have a "can do attitude"
- Reliable
- UK right to work
- Proof of National Insurance
- Proof of National Insurance
Does that sound like you? If so, we'd love to see your CV.
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The Company:
They are the UK's leading debt managment companies with a strong presence across the UK
They're a great company to work for. People join them for many reasons, such as they:
- Like working as part of a strong team
- Are offering good rates of pay
- Are valued
The company works continuously to build a truly diverse and inclusive culture. They welcome and encourage candidates from all aspects of diversity to apply for this role.
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Interested? If you think you're right for this customer advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.
INDWH