Bernadette Collins bernadette collins, interview tips, Head Office...
Always wondered what the make or break behaviours are when it comes to the hiring of new staff? Here’s our top ten don’ts for you to consider for your next interview…
Don't arrive late OR too early!
The ideal time to arrive is around 10 – 15 minutes before the scheduled time. Prepare your travel carefully – TFL’s Journey Planner is usually a safe bet https://tfl.gov.uk/plan-a-journey/ and leave a window for unexpected delays.
Also don’t arrive too early for your interview! You can always grab a coffee nearby if you do arrive early (although we’d recommend just a single shot, you don’t want to come across as too jittery!)
Don't Forget to Smile
A smile is a universal language of appearing open and friendly. Pleasant and approachable co-workers is always a must-have within any company.
Don’t Ignore the Front of House Team
Ensure you make a good and long-lasting impression on everyone you meet at the company, you never know what input they may have on the decision. Engage everyone you meet, and make them feel very important.
Leaving Your Cell Phone On
This sounds obvious but do not leave your cell phone on during the interview! Put it somewhere out of sight so you are not tempted to glance at it whilst being interviewed! Be sure to silence it unless there is some kind of emergency situation going on and if this is the case, let the interviewer know prior to commencing the interview that you may need to answer your phone.
Don't Display Negative Body Language
Do not lean back, slouch or display disinterest through your posture. Open body language is always best. Do not cross your arms! Lean slightly forward to engage your interviewer(s) and show an interest in what they are saying.
Don’t Speak in a Monotone
Modulate your voice to show emphasis and excitement when making a point. Employers look for energetic and engaged employees.
Don't Chew Gum or Snack
Do not eat a snack bar or any food during a traditional interview. This should go without saying, but stories from recruiters abound regarding candidates who have pulled some food out of their pocket. Same goes for gum or mints. Gum chewing can send an overly casual vibe and be distracting to the interviewer.
Don’t Dress Too Casually
It’s always better to be overdressed than underdressed! As the saying goes, dress for the job you want, not the job you have.
Listen Carefully Before Answering
Always listen and don’t be afraid to pause before answering. Listening is an underrated interviewing skill. Don’t be afraid to ask them to rephrase the question if you are not sure you understand and don’t be afraid to ask a question in response to give you some more time to think.
Always be aware of your tone! Try to maintain a calm and friendly tone at all times and consider the pace of your speech. Stress questions can be a test of how you will retain your composure under fire. Maintain a civil tone at all times.